If you would like help to fill out this survey, or to receive this survey in an alternate format

Please call the RAISE UP Help Desk toll-free at 1-866-866-2250.

 

 

 

CareerLink Job Seeker Survey

Cartoon depiction of a computer and monitor 

 

 

The questions are being asked to find out what you think about the services and supports that you got from the CareerLink office.

      Your answers will help make the services better. 

Please put an X next to the answer that applies.

 

 

1. Please write the location of the CareerLink you visited below

 

________________________________________________________________________

 

 

2. How did you find out about CareerLink?  (Check all that apply.)

 

___Unemployment hotline

___Newspaper ad

___T.V. ad

___Billboard

___Service or Support provider

___From someone who had used their services

___Raise up/ CareerLink staff

___Phone call from CareerLink

___Welfare office referral

___Other (Specify:____________________________________________________)

 

3. Were you treated respectfully by the staff at the CareerLink?

 

__Yes, by everyone I saw             

__Only by some of the people       

__No                                                        

 

4. Were you asked to tell whether or not you have a disability?

 

__Yes

__No  

__I have a visible disability       

 

5.  Did you tell that you have a disability?

 

            __Yes             

__No, I didn’t tell

__No, I do not have a disability

__I have a visible disability

 

6.  If you answered “Yes” to question #5, do you think this helped you get the services you need?

 

__Yes 

__ Maybe       

__ No, I didn’t tell

 

7. Did you think that the intake process (registration and information about how the services work) was easy to understand and complete? 

 

            __Yes             

            __Somewhat   

            __No              

 

8. Did the person you first saw when you came into the office offer you help in a way that made you feel respected?

 

__Yes             

__Somewhat   

__No  

 

9. Could you do the things the greeter asked you to do without help?

 

__Yes             

__Somewhat   

__No              

 

10. Were you able to do a job search using the computer at the CareerLink?

 

__Yes             

__No  

 

11.  Did you need any accommodations (either physical accommodations like ramps or accessible bathrooms or programmatic ones like help using the computer or reading instructions)?

 

     __Yes (What did you need?__________________________________________)

     __ No

    

12.  If you needed accommodations, were they made available to you?

 

     __Yes                                            

     __No                                                         

     __Didn’t need any accommodations

 

13. Were you offered additional CareerLink assistance or workshops (like filling out applications, writing resumes, etc.)?

 

__Yes

__No        

 

14. If you answered “Yes” to question # 13, did you participate in additional CareerLink assistance or workshops (like filling out applications, writing resumes, etc.)?

 

__Yes                               

__Not yet                          

__No                                            

           

15.  Did you ask to be referred to another provider for services that would help you get a job?

      __Yes       

      __No        

 

16. Were you referred to the Office of Vocational Rehabilitation (OVR)?

 

__Yes       

__No        

 

17.   If you answered “Yes” to question #16, did you feel that your needs could be met by OVR?

 

      __Yes      

       __No       

 

18.  Did CareerLink refer you to any other providers for services?

 

__Yes      

__No       

__If yes, what other services?____________________________________________

 

19. Were you offered other training from another provider?  (check all that apply)

 

      ___Technical

      ___College

      ___Other (Specify:____________________________________________________)

 

20.  Did you receive the other training?

 

__Yes                               

__Not yet                          

__No                                            

__Training wasn’t offered  

 

21.  How long have you been involved with CareerLink?

 

__Up to one week

__1 to 4 weeks

__1 to3 months

__3 to 6 months

__ Longer than six months            

 

22.   Did you get a job through the assistance you received at CareerLink?

 

__Yes       

__No

__Not yet  

 

23.  If you did get a job, what kind of job was it?

 

________________________________________________________________________

 

 

24.  What was the best thing about CareerLink?

 

________________________________________________________________________________________________________________________________________________________________________________

 

25.  What would have made your time at CareerLink better?

________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Thank you for your help!  Please mail this completed survey to: