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DPN activities will not duplicate the roles of the other agencies in the regional partnership in serving the community. Work Examples Maintain positive working relationships with Community Disability Advocacy Organizations, Regional Workforce Partner agencies, Business Organizations, Social Security Benefits Planners, and representatives from the local Social Security office. Conduct outreach and provide direct assistance to people with disabilities, including SSA disability beneficiaries, who visit the One-Stop Career Centers. Effectively present information to the public (business groups, disability groups, other agencies, local government) on employment services, Social Security incentives, job accommodation, and benefits of employment of persons with disabilities. Serve as a point of expertise on programs and services that impact the employment or employability of people with disabilities such as health care options, transportation and housing supports. Provide or facilitate training to One-Stop Center personnel on issues and programs related to people with disabilities such as information on assistive technologies and accommodations. Assist people with disabilities, including SSA beneficiaries and transitioning youth, prepare for, find, or retain employment by collaborating with mandated and non-mandated WIA partners and agencies. Serve as the Center expert and coordinator on SSA work incentives, including Ticket to Work, linkages to SSA field offices, SSA Benefits Planning, Assistance and Outreach (BPAO) counselors, SSA demonstration projects, and Employment Networks. Assist SSA beneficiaries in understanding the impact of earnings on SSA and other program benefits. Serve as a resource to Center staff in physical and technological access to Center services and information. Read and apply technical material related to services provided by the Regional Workforce Center System agencies, and Social Security Administration, under the direction of the Regional Workforce Development Manager. Produce accurate, grammatically correct written and verbal answers to inquiries on client status and referral. Understand and comply with regulations for information sharing that is relevant to each partner agency. Participate in state-wide peer support and training activities established for Iowa Disability Plan Navigators. Facilitate and/or lead activities when called upon by peers. Essential Functions Working with others to complete projects and reports. Functioning as an effective team member. Applying a positive customer service attitude in all aspects of work. Producing work that requires accuracy with few errors. Applying personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments. Maintaining regular attendance as required for producing a normal, timely flow of work. Multi-tasking, able to change from one task to another of a different nature without loss of efficiency or composure. DPN Requirements The equivalent of six years of full-time business, community service, or disability related program experience at the local, regional, statewide, or national level. 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